Jane Greenthal

Passionate about experience design, Jane Greenthal creates strategies that transform organizations and delivers measurable, high-impact user experiences. With over 30 years’ experience in design, management consulting and industry, Jane brings a unique multi-disciplinary approach and perspective to projects. Merging her business and design backgrounds, Jane helps translate strategic objectives and business objectives into design implications, and links design strategy back to business outcomes. Her ability to synthesize large data sets into actionable insights and incisive recommendations creates data-driven strategies with measurable outcomes. Jane has led project teams to design and deliver successful customer and employee experience strategies at all scales, from local start-ups with single locations to omnichannel global brands and organizations. Over the last several years, Jane has focused on organizational transformations integrating digital, physical, and service/process changes in response to industry disruptions.